How to download a Starling Bank statement

Starling Bank offers a statement in the app and, for custom dates, a separate transaction summary, and since August 2026 the two are different kinds of document. This guide covers the route through Statements and documents, the PDF choices, the True Copy stamp, and what Starling Bank says about the summary.

Statements and documents, then Statement history

Starling Bank’s article on receiving statements walks through the app screen by screen. First “Open your account menu in the top right of the screen.” and “Tap Statements and documents.”, then “Tap Statement history.”, “Select the month(s) that you want to download.” and “Click on the Download statement button.” The file choice closes the list: “Choose if you want a PDF or Large print PDF.” Source: Starling Bank, How do I receive my statements?, help.starlingbank.com/personal/topics/account-support/how-do-i-receive-my-statements/, accessed 10 October 2026.

1. 1Open your account menu in the top right of the screen.
2. 2Tap Statements and documents.
3. 3Tap Statement history.
4. 4Select the months you want to download.
5. 5Click the Download statement button and choose PDF or Large print PDF.

What changed in August 2026

The page records a change: “From August 2026, we changed how we provide your statements in the app.” It adds a mark on the document, “Every statement now has a ‘True Copy’ stamp at the top.” Source: Starling Bank, How do I receive my statements?, help.starlingbank.com/personal/topics/account-support/how-do-i-receive-my-statements/, accessed 10 October 2026.

A transaction summary for custom dates

Starling Bank puts custom dates in a different document: “If you need custom dates, you can export a transaction summary instead. This can cover any dates in the last 12 months. You can export it as a PDF, large-print PDF or CSV file.” It then draws the line between the two: “Transaction summary exports are not verifiable statements.” A summary reaches twelve months back; a statement from Statement history is the document to upload. Source: Starling Bank, How do I receive my statements?, help.starlingbank.com/personal/topics/account-support/how-do-i-receive-my-statements/, accessed 10 October 2026.

From the Starling Bank PDF to Excel

Upload the statement PDF as the app saved it. ExtractPro returns an .xlsx with the transactions one per row, the date, description and amount apart in their own columns, every amount a number, and the balance as well when the statement shows it. If the file is protected by a password, you type it during the upload and it is opened in your browser.

Verify the conversion in two steps, the last balance first and the row count second, each against the statement you uploaded. The Starling Bank page on ExtractPro:

• Convert a Starling Bank statement to Excel

Frequently asked questions

The questions that come up most: