How to download a Citibank Hong Kong bank statement
Citibank Hong Kong e-Statements: the Citi Mobile route to Statements, up to seven years of past e-Statements, and the PDF version you can view or download.
Citibank Hong Kong calls its statements e-Statements. The route it describes runs through the Citi Mobile app and ends at a PDF you can view or download. Below are those steps, the length of history the bank states and the way to turn the file into Excel.
The Citi Mobile route
On its e-Statement services page, Citibank Hong Kong says: “Logon on to Citi Mobile ® and tap on the banking account that you would like to retrieve the eStatement for. Tap “Statements”. View or download a pdf version …”. Source: Citibank Hong Kong, e-Statement services, www.citibank.com.hk/english/personal-banking/services/online-and-mobile/e-statement/, accessed 8 October 2026.
- 1Log on to the Citi Mobile app and tap the banking account you want the eStatement for.
- 2Tap Statements.
- 3View or download the PDF version from there.
- 4That PDF is the file to upload to ExtractPro.
What the bank says about the file
Citibank states the format in one sentence: “e-Statement will be in Portable Document Format ("PDF").” It also gives the reach of the service: “View up to 7 years of your past e-Statements anytime, anywhere.” Source: Citibank Hong Kong, e-Statement services, www.citibank.com.hk/english/personal-banking/services/online-and-mobile/e-statement/, accessed 8 October 2026.
From the Citibank PDF to Excel
Save the PDF from the app and upload it from wherever you saved it. ExtractPro gives back an .xlsx with a transaction on every row, date, description and amount in their own columns, a balance column when the e-Statement shows it, and amounts that Excel treats as numbers.
A quick comparison closes the job: the workbook’s final balance against the e-Statement, and the count of rows against the count of transactions. The Citibank Hong Kong page on ExtractPro:
Frequently asked questions
The questions that come up most:
Frequently asked questions
What does Citibank Hong Kong call the statement it keeps for me?
An e-Statement. The bank’s page says you can “View up to 7 years of your past e-Statements anytime, anywhere.”
In what format does Citibank Hong Kong provide the e-Statement?
The bank’s page states it: “e-Statement will be in Portable Document Format ("PDF").” That PDF is the file to upload.
The e-Statement is on my phone. How does it reach ExtractPro?
Save the PDF from the app, which lets you “View or download a pdf version”, and upload it from the place where you saved it. The .xlsx comes back with a row for each transaction.
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