How to download a PTSB bank statement
PTSB statements: registering for them first, the app and Open24 routes with a verification code, 7 years after March 2021 and what PTSB says its statement shows.
PTSB wants two things done before a statement opens: the account has to be registered for “eStatements”, and on the web Open24 Online Banking asks for a verification code at the end. This guide follows the app route and the web route, the period PTSB gives, how PTSB describes its own statement, and what the help pages say about duplicates.
Register first, then the app or Open24
PTSB’s page begins with the condition: “In order to view your eStatements, you must first register an account for eStatements.” In the PTSB App the lines are “Log in to the PTSB App.”, “Select eStatements.”, “Select the account you want to view.” and “Select the statement you wish to download and click the download icon.” In Open24 they are “Log in to your Open24 Online Banking.”, “Select View more transactions.”, “Select the Statements tab.” and “Select View eStatements.” Source: PTSB help, how do I view statements, www.ptsb.ie/help-and-support/help-with-banking/estatements/how-do-i-view-estatements/, accessed 10 October 2026.
- 1In the PTSB App, select “eStatements”, then the account you want to view.
- 2Select the statement you wish to download and click the download icon.
- 3In Open24 Online Banking, select “View more transactions”, then the “Statements” tab, then “View eStatements”.
- 4Input the verification code and select View.
What happens at the end of each route
Each route ends in a different place. On a phone, PTSB says “You will be able to view your eStatement as a PDF on your mobile device or save to another app or location.” On a computer, the last step reads “Input the verification code and select View. Your eStatement will open in a separate tab in your browser.” A separate page, about reading a statement, covers printing: “Yes, use your PDF viewer's printing options to print your eStatements.” Whichever route you took, keep the PDF itself, because that is the file ExtractPro asks for. Source: PTSB help, how do I view statements, www.ptsb.ie/help-and-support/help-with-banking/estatements/how-do-i-view-estatements/, and how to read your statements, www.ptsb.ie/help-and-support/help-with-banking/estatements/how-to-read-your-estatements/, accessed 10 October 2026.
Seven years from the issue date
The period depends on when the statement is dated: “eStatements dated after March 2021 are available to view for up to 7 years from the statement issue date.” The page says nothing in that sentence about statements dated earlier, so keep the PDFs that you download. Source: PTSB help, how to read your statements, www.ptsb.ie/help-and-support/help-with-banking/estatements/how-to-read-your-estatements/, accessed 10 October 2026.
How PTSB describes its statement
PTSB gives its own account of what a statement contains: “Shows the opening balance, total credits, total debits and closing balance.” and “Lists each transaction with the date, description, and amount.” That is the bank’s description, not ours; what ExtractPro writes is a row for each transaction it finds in the PDF. Source: PTSB help, how to read your statements, www.ptsb.ie/help-and-support/help-with-banking/estatements/how-to-read-your-estatements/, accessed 10 October 2026.
Exports and duplicates
Where PTSB’s help deals with statements it deals with opening, viewing and saving them; an export of transactions is not something those pages describe. PTSB also puts a price on duplicates: “A duplicate statement fee is charged at €2.50 per page. This is capped at €20 per individual account request.” Both points are worth knowing before you order anything on paper. Source: PTSB help, how to read your statements, www.ptsb.ie/help-and-support/help-with-banking/estatements/how-to-read-your-estatements/, accessed 10 October 2026.
From the PTSB PDF to Excel
Take the PDF that PTSB gave you, unedited, and upload it. The .xlsx you get back carries a row for every transaction, with the date, the description and the amount side by side in their own columns and each amount held as a number; a balance column joins them when the statement shows it. A password-protected file is unlocked by typing the password during the upload.
Two checks are worth a minute: whether the last balance in the workbook is the closing balance PTSB prints, and whether the row count equals the number of transactions it lists. The PTSB page on ExtractPro:
Frequently asked questions
The questions that come up most:
Frequently asked questions
Can I print a statement from the PTSB PDF?
PTSB says “Yes, use your PDF viewer's printing options to print your eStatements.” Printing and converting are separate: the same PDF can be uploaded to ExtractPro.
Where does a PTSB statement open if I use Open24 on a computer?
After the verification code, PTSB says “Your eStatement will open in a separate tab in your browser.” Save it from that tab, then upload the PDF.
What does PTSB say its statement shows about balances?
It says “Shows the opening balance, total credits, total debits and closing balance.” ExtractPro adds a balance column to the workbook only when the statement shows it.
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